We may, but are under no obligation to, honor requests for refunds for the following reasons:
Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery from us. Depending on the price of the product, may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;
Download issues: You have problems that prevent you from downloading the product. recommends that you contact the support team for your browser provider, as ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer\’s issue with either their browser, firewall, or network;
Irreparable defects: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request;